Refund Policy for Premium Plans

When purchasing a subscription, you can cancel your premium plan at any time to prevent it from being automatically renewed. After cancellation, your subscription can still be used until it expires.

Refund Policy Details

              - You already canceled the auto-renewal of your subscription but you are still charged for that subscription in the next cycle.

              - Your subscription is activated but you have to encounter difficulties while watching: freezing, lags, or there is no match of your need. (Please provide us with the evidence and additional information right at the time of the error.)